"The customer relationship is way more important than it used to be."
Social media is the modern form to build customer relationship.
The companies can establish better customer relationship by giving them exactly what they need.
"All of these players are trying to lock in the customer relationship."
And it is also not a great way to build customer relationships.
Period, the unit of time into which a customer relationship is divided for analysis.
And that's not the type of customer relationship that we want.
The units are essential to building good customer relationships in other ways, too.
Our present customer relationship would make us a natural.
But he did say that Amazon's customer relationships may give it an edge.
