Sight is how the customer knows the product offering, quality, changes, store layout, materials, lights and colours.
A renewed emphasis on good design led to the transformation of store layouts, for example.
Don Quijote received harsh criticism at the time for poor store layout that made it difficult to find exits.
The store layouts follow a pattern similar to Japanese convenience stores such as 7-Eleven.
In 1988 the company developed a new store layout based on the "Computer Department Store" model.
The chain promotes itself as having a user-friendly store layout designed for speed and convenience.
Wal-Mart executives, in recent interviews, conceded that their store layouts were often too crowded.
But under the recent court settlement, Stor agreed only to modify its store layout and to make other changes in its operations.
As large corporations buy up stores, recent years have brought a homogenization in building design and store layout.
There are six basic store layouts and circulation plans that all provide a different experience: