Contract problems affect both pricing rigidity and how the service can handle data.
His three-year-old service, which costs $89 a year for a subscription (available at www.askdrtech.com), handles about 5,000 problems a month.
Like Portico before it, the service can handle email and certain call requests.
The number of hospital beds has been reduced by more than half since 1995, well beyond what existing services can handle.
Yearly, the medical services handle over 30 000 consultations.
At peak the service handled over 1500 items of mail daily.
At the moment businesses and services handle about 30% of our external spend themselves.
By reducing resource consumption, the service can handle more requests in a reliable manner.
Most agencies have a service or an operator to handle emergency issues after hours.
In 1989-90 the service handled 6,959,276 enquiries, an increase of 38 per cent.