The company works as both an online retailer and a physical store.

Them going to the physical stores and complaining is dumb.

New short-range wireless technologies under development could, in effect, move the best of Web shopping into physical stores.

"It's really a great leap forward from visiting a physical store to shopping online," she said.

Customers then redeem the vouchers in a physical store to get their service.

In any physical store, the store owner has to make bets.

And yes, if you buy a book from the Web site, you can return it at any of the physical stores.

The second-home owners and tourists know they had a good experience in the physical store.

The laws just weren't set up to deal with the idea that sales tax could be collected by something other than a physical store.

Some online companies have more generous return policies to compensate for the traditional advantage of physical stores.