Senator Kerry introduced federal legislation last November that would require call center operators to disclose where they are located.

Some large data center operators like Microsoft and Yahoo!

The current Legislature includes a former Navy lawyer, a union president, a railroad foreman, a detective and a day-care center operator.

The controversy stems from a disagreement between residents and drug-treatment center operators over the effect of a center on the community's economic development.

The rest of the money was pocketed by the calling center operators, who simply paid for the access codes.

The pay for call center operators has risen by about $2 an hour in the last 18 months, to between $10 and $12 an hour.

The dispatch center operator denies knowledge about any such events.

That drained people from other employers, including customer call- center operators at Sprint, then earning less than $7 an hour.

LucyPhone is a free service that allows consumers to avoid the wait time that occurs when call center operators place them on hold.

Some call center operators have found that disabled workers stay in their jobs longer and are more loyal than other workers.