These zones are often tailored to suit a particular product, customer profile, season or even times of the day and week.

Many customer profiles will be in the system because customers themselves put them there.

The ability to identify customers allows services to be tailored according to the customer profile.

"You look at your customer profile and see what's working and what isn't," he said.

Having established a customer profile, you should then consider looking for additional prospects by buying in a tailored database or list.

"If you look at the customer profile, they're quite different," he said.

First determine a customer profile (who) and the geographic size of the market (how many).

This information could be archived or used to build sophisticated customer profiles.

Here the relation by customer profile and not product similarities becomes evident.

It provides a rich set of call control and voice application features for the above mentioned customer profiles.