The licensing regime was replaced by a general authorisation for companies to provide telecommunications services subject to general conditions of entitlement and, in some instances, specific conditions.

On 25 July 2003, Ofcom introduced the General Conditions of Entitlement which apply to all communications networks and service providers in the UK.

You are entitled to set your own rules and conditions of entitlement for Occupational Sick Pay (OSP) - also know as contractual sick pay.