She's just giving the customers what they want, Ms. Gold says.

Ms. Gold said that may not change under the new law.

Ms. Gold was trying to figure out how much they knew.

Being around the plant so much, Ms. Gold said, she became familiar with the its equipment and operation.

Ms. Gold said the increases, which were based on government statistics, would be even steeper in 2002.

Ms. Gold said she developed the idea for a career counseling program after a synagogue administrator brought the problem to her attention last year.

Now Ms. Gold is trying to put heart back into the place.

Ms. Gold clearly attained those results through people, though.

Ms. Gold, 25, plays the violin, having felt the impulse to learn it at age 2.

Ms. Gold said she could not imagine building a consensus for any cuts in academic programs.