Can an online review lead to legal action?

We depend on online reviews for everything from hotel and restaurant bookings to what products to buy, and as we hear in this programme, medical and cosmetic procedures.

But what happens when customers and companies start resorting to lawsuits as a result?

We hear from patients who have had legal action taken against them for reviews they've written.

(Image: A surgeon putting on surgical gloves. Credit: Getty Images)

Presented and produced by Ed Butler