A: I don't think the whole group gets to preboard.

Have you had a good or bad experience trying to preboard a flight?

The gate agent announces, "Passengers traveling with children under the age of 5 may preboard at this time."

Does the entire group get to preboard?

1 If assistance is requested, the carrier may require a person to preboard the aircraft.

In this edition: The etiquette of getting stranded; how many people get to preboard with a toddler?

"The man went to the Air Canada counter and returned to preboard screening 10 minutes later with a boarding pass.

VSN has three terminal examinations in a session before the board exam (including preboard).

"We are pleased to preboard our Elite Card holders," the flight attendant says, and everyone in the waiting area stands up.

"I take pride in my job as a preboard screening (PBS) officer.

Practically speaking, it means that when screening officers greet travellers at a preboard checkpoint, they must do so in both official languages.

Everything that happens or that is being said at the preboard screening checkpoints across the country is taken very seriously.

"Two men approached preboard screening.

I can use those cards to pile up air miles so that I can preboard a plane at the airport (after pre-check-in, of course).

Among his other ideas were letting parents or escorts accompany minors onto a plane and requiring the minors preboard.

Delta Air Lines said it also offers passengers with children an opportunity to preboard, including those with first class and business class tickets.

Mr. McGillicuddy, the middle-aged man at the counter said, you are free to preboard if you wish.

O’Bryan often travels with a cane, and is “knocked into, shoved, and bypassed rudely” by elite flyers when she tries to preboard.

We are committed to continuously improve the level of service and ensure that the travelling public is served in their language of choice at preboard screening checkpoints.

In front of me on the "preboard" line recently was a man whose Oxford insurance card was more or less the same color as the airline's membership card.

However, the Agency also notes that due to the particular operational circumstances at the time, Air Canada was not able to preboard Mr. Chaulk.

These days, it is quite possible for travellers to purchase their tickets, check in at an automated kiosk and get as far as preboard screening without talking to anyone.

"It would not be realistic to preboard that many families just on that sole basis alone," wrote an American Airlines spokeswoman in an e-mail to CNN.

For further information on anything in this pamphlet or questions about CATSA and preboard screening, please visit our website at www.catsa-acsta.gc.ca or call us at 1-888-294-2202.

• assistance to transfer to and from a wheelchair, boarding chair or other mobility aid (if assistance is requested, the carrier may require a person to preboard the aircraft);