Founded in 2001, the firm focuses on three practice areas: issues management, public relations, and crisis communications.

Now let's talk about how crisis communication works during an actual crisis.

As part of the crisis communications plan, someone needs to maintain up-to-date fact sheets about the organization and its programs.

Now let's look at the role of crisis communication after the initial crisis is over.

As a final act of crisis communications, experts recommend that an organization go public with its self-assessment.

The work of crisis communication is two-fold - preparation and response.

Internal crisis communication is crucial for safety and for information management.

Many historians credit Lee with being the originator of modern crisis communications.

It is not right that all the principles of crisis communication have been flouted in this way.

The first rules of crisis communications are to get the whole story out quickly and stick to the script.