If they are unable to sort things out, ask for your case to be referred to the complaints manager.

If you're unhappy with the response from the Complaints Manager, you can ask them to look at your complaint again.

If you are still unhappy, ask for your complaint to be referred to the Complaints Manager.

If you're not happy with the service you've been given you can complain to the Tax Credits Complaints Manager.

As a first step, you should contact the Tax Credits Complaints Manager by:

Some NHS organisations have a member of staff who deals with all complaints known as a Complaints Manager.

Complaints Manager, NHS Executive Department of Health.

Another out-of-court consumer redress scheme is operated by the Malta Financial Services Authority, dealing specifically with financial services through the Consumer Complaints Manager.

If you feel uncomfortable talking, or writing, to your doctor or their practice manager, your next step is to talk or write to the complaints manager at your local Primary Care Trust (PCT), ideally within six months of the incident.

After deciding that he didn't after all want to be a postman, holiday courier, labourer, cleaner or complaints manager at MFI, Mark applied to join a BBC training course aimed directly at people who had no media experience at all but wanted to be a local radio reporter.