You should issue a credit note to your customer and keep a copy.

With his left hand he reached into the box and withdrew a handful of credit notes.

You can think of a credit note as a "negative invoice."

A credit note received from suppliers is considered as a purchases returned.

Section 30 tells you what to do if you have to issue a credit note because of a change in tax rate.

Jason stopped him and tucked a one hundred credit note in his pocket.

Er you need only accept a credit note if the problem is your own fault in some way.

But if the goods are faulty you'd have the right to decline the credit note and ask for money back.

But then, I thought nastily, you can buy a lot of things with a credit note.

Don thought about the single credit note in his pocket and worried.