Also, ask for the company's customer retention department, a team set up specifically to try to keep your business.

That's why we have the industry's highest customer retention rate.

I am wondering if there is something specific about customer retention available.

Customer retention is one of the biggest issues facing the energy industry.

Some compelling reasons to think about a customer retention program.

Has there been a shift in your strategy on customer retention?

Consider what a one per cent increase in customer retention would do for your organisation.

Couple that with another set of statistics and you begin to see why customer retention is so critical.

These plans are only available to existing customers as means of customer retention.

It can also help you build top management's support for customer retention initiatives.

Customer retention now extends far beyond a commitment to service.

We show your sales team how to work together to sell more, faster and with higher customer retention.

The trouble is, companies were more interested in saving money than customer retention.

This can have a major impact on customer retention and sales, at minimal cost.

The actions are usually sales, marketing and customer retention related.

Customer retention, account management and relationship building are just some of the key skills you must possess.

Customer retention and growth are cornerstones of success in today's business world.

Happy customers translates into customer retention, something that means more today than ever before.

Customer retention is key to this, and currently around 10% of visitors are repeat.

Help you implement strategies to dramatically increase your customer retention.

Measuring customer retention, on the other hand, relates directly to the bottom line.

Set up a program of regular communication and your customer retention will improve dramatically.

Netflix has also had very high customer retention rates and sales growth.

Customer retention has a significant impact on profitability and is the new focus for utilities.

It had achieved a customer retention rate of 85%.